How Can We Help You?
Below you'll find some frequently asked questions about WiseTech Academy and our online courses.
A spam filter may be blocking email messages sent to you by WiseTech Academy.
You may need to add the WiseTech Academy system's email domain (https://wisetech.academy/) to your email client or your company's mail server whitelist in order to receive our emails.
No, we require each person to be individually registered.
To successfully complete your WiseTech Academy course, you're required to pass a final assessment.
The training cannot be completed successfully using a shared user registration.
All training records are stored securely for a minimum of five years. You may return to the system at any time to reprint your certificates using your username and password.
Go to the top right of your browser window and click on the Log In option.
Enter your username and password on the form and click 'submit'.
Access our Forgotten My Password function. You'll need to enter your username or email address.
An email containing your username and password will be sent to your registered email address.
No, you can access the training whenever you like and as many times as you wish.
However, assessments need to be completed in a single session.
To minimize the risk of not passing your final assessment, our courses include a practice test that you can take prior to attempting the final assessment. You can attempt the final assessment up to five times.
Yes, after successfully completing your WiseTech Academy training course, you'll be able to download and print a Certificate of Completion. Simply log on to WiseTech Academy training and select the 'Certificate' icon for the completed course.
Need More Information?
Please complete our online enquiry form and we'll get back to you as soon as possible.
Unit 3a, 72 O'Riordan Street
Alexandria NSW 2015